1 What you can expect
1.1 The work will be completed within the agreed deadline.
1.2 Any agreed special instructions will be followed.
1.3 Any copy-editing, proofreading, or other services will be carried out to the quality and standards laid out on this website.
1.4 Your work will be treated with professionalism, courtesy, honesty, and integrity at all times.
1.5 All work will be carried out in British English as standard. However, I am happy to use American English or any other form of English as required.
1.6 Where stated, the appropriate style guide will be followed.
1.7 Your work will be treated with a high concern for confidentiality at all times (see Section 6).
2 What I ask from you
2.1 Payment should be made promptly and within agreed deadlines.
2.2 Any special instructions should be given before the works starts, including deadlines, formatting, and styles.
2.3 Please submit your work promptly. Work that is submitted late may not be completed before the deadline.
2.4 Further changes and a second edit are a normal part of the writing process and will not be charged, unless they are over-length. If you do submit a second edit please try to include any appropriate feedback that you have received from the first edit.
2.5 I am happy to follow any reasonable style as long as you let me know which style guide you wish to use before the work begins. This is particularly important for journal articles, most of which have their own in-house styles and formats.
3 Payments and Prices
3.1 Payment must be made before the work is completed, unless otherwise agreed. I am happy to take payment by instalment on large documents, as long as this is agreed beforehand.
3.2 Prices can and do vary depending on how much work is required and how quickly it needs to be done (e.g. substantive edit or a light edit ).
3.3 Quotes are valid for 30 days.
4 Availability of Services
4.1 I will let you know as soon as possible in the rare event that I may be prevented by unforeseen circumstances from meeting a deadline or service.
5 After-care and Advice
5.1. I am happy to make comments and suggestions on your writing but I am not ethically able to pass comment on the content of your work. However, if I feel that there is an issue that needs to be addressed I will be happy to make a comment on this.
5.2 When editing your writing I am not marking your work as such and am unable to check any statements, information, instructions, facts, claims, or conclusions.
5 Copyright and Ownership
5.1 At all points you will retain copyright and ownership of your own work. Any content created as part of the copy-editing process will become the copyright of the client, unless otherwise agreed.
6.1 Confidentiality is one my highest concerns while working on any document and as such I am happy to confirm that your work will be treated with the utmost professionalism while the work is being done. This includes not discussing or sharing the content or conclusions of your work and ensuring that your work remains confidential at all times while the editing is being done.
6.2 I am happy to encrypt or password protect your work as required.
6.2 All files will be deleted 30 days after submission, unless otherwise agreed.
6.3 All email is retained for a period of two years.
7 Accuracy of client information
7.1 You are responsible for providing accurate personal information (e.g. name, address, phone number, email address). Failure to provide accurate information could result in a refusal to provide service. You assume all responsibility for any problems, errors and issues, as well as legal liability, resulting from providing false information.
8 Disclaimer of Responsibility and Limitations of Liability
The nature of editing means that while I am happy to state that all work will be completed to a very high standard, I am unable to guarantee that a client’s work will be completely error-
Technically, by its very nature language can never be perfect and no document has ever been published that has been completely 100% error free. However, I am able to confirm that your work will be edited to acceptable standards of academic English.
I cannot accept liability for damages of any kind, including lost revenues or profits, loss of business or loss of data in any way related to the services we provide or for any claim, loss or injury based on errors or omissions, interruptions, or any other inaccuracies appearing in this website or in documents or other work that I have edited (including without limitation as a result of breach of any term of this agreement).
I am not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus.
10 Content of submitted or created materials
It is an offence to commit plagiarism or infringe copyright and I can assume no responsibility or liability for the infringement of third party copyright in the documents that you submit. I reserve the right to refuse to edit any documents that contain or make reference to activities that may be considered illegal, dangerous, unethical or immoral.
11 Refusal of Services and Cancellation
I reserve the right to refuse service to any client or prospective client for any reason and without explanation.
These terms and conditions may be modified, amended, reorganised, rewritten or revoked at any time, for any reason and without notice. Please ensure that you review my website and agree to the latest terms and conditions before asking us me complete work on your behalf.
This agreement is subject to the laws of England and Wales, and both Freelance and Client agree to submit to the jurisdiction of the English and Welsh courts.